Privacy Policy
Last Updated: January 2026
Cream Cheese Australia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creamcheese.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
1. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form (name, email address, message content)
- Subscribe to our newsletter (email address)
- Participate in surveys or promotions
- Communicate with us via email or other channels
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- Browser type and version
- Operating system
- IP address (anonymised where possible)
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support
- To send you newsletters and updates (only if you've subscribed)
- To improve our website content and user experience
- To analyse website traffic and usage patterns
- To detect, prevent, and address technical issues
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Understand how you use our Site
- Improve our content and services
You can control cookies through your browser settings. However, disabling cookies may affect some features of the Site.
4. Third-Party Services
Amazon Associates Programme
Cream Cheese Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links on our Site, Amazon may collect information about your browsing and purchase behaviour. Please refer to Amazon's Privacy Policy for more information.
Analytics Services
We may use third-party analytics services (such as Google Analytics) to help understand how visitors use our Site. These services may collect information about your online activities over time and across different websites.
5. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- To trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our users or others
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us using the details provided below.
8. Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
9. Links to Other Websites
Our Site may contain links to third-party websites, including Amazon.com.au. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@creamcheese.au
Website: Contact Form